Privacy Policy

Essex County Pest Control (“we,” “us,” or “our”) operates the website https://essexcountypestcontrol.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us.

Information We Collect

We collect information you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Service address and details about your pest control needs
• Any other information you choose to include in a contact form submission

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, pages visited, and referring URLs, through standard web analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule pest control services
• Send appointment reminders and service-related communications
• Send promotional text messages or emails if you have opted in to receive them
• Improve our website and services
• Comply with legal obligations

Text Message (SMS) Communications

If you opt in to receive text messages from us, we may send you appointment reminders, service updates, and promotional offers. Message frequency varies. Standard message and data rates may apply.

You can opt out at any time by replying STOP to any text message we send you. For help, reply HELP or contact us at (973) 721-6704.

We do not share your phone number or consent status with third parties for their own marketing purposes.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as scheduling software or CRM providers), subject to confidentiality agreements. We may also disclose information when required by law.

Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. We use Google Analytics to understand how visitors use our site. You can disable cookies in your browser settings, though some features of the website may not function properly without them.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

• Essex County Pest Control
• Phone: (973) 721-6704
• Website: https://essexcountypestcontrol.com/contact